Online Course
This is a nine (9) module self-guided online course for higher education professionals.- Learn the basic fundamentals to improve your customer service
- Walk away with a new and 'easy to remember' customer service philosophy
- Select a customer service style that aligns with your personality
- 5 essentials that will take your customer service skills to a higher level
- Knowledge check quizzes at the end of each module
- Group pricing available
In-Person Workshop
This is a high energy, fun, and exciting 90-minute workshop for higher education professionals and student leaders on college campuses.- Learn the basic fundamentals to improve your customer service
- Walk away with a new and 'easy to remember' customer service philosophy
- Select a customer service style that aligns with your personality
- 5 essentials that will take your customer service skills to a higher level
- Strategies to improve 3-5 customer service issues on your campus